Augmented reality is not an unknown name in the field of information technology and gaming.
But now it has entered into almost every business vertical including Field Service management. In the Field Business it has proven to be a perfect technology wherein the fieldworkers can be benefited in a way that they would need less time to finish their jobs.
Field technicians when on field can figure out quickly the parts or equipment which needs servicing. AI helps them in detecting the location of the defective part with 3D imaging of the elements of the object (here the defective part) . AI reduces the time of fieldworkers to find the installed equipment when they need to visit a large job site.
AI helps fieldworkers find all the important information about the job and its location. With Augmented reality Fieldworkers can get instructions about the job in an interactive way. Using AI, Businesses can give demonstrations about their services to the customers without the fieldworkers even visiting their places.
Augmented Reality provides us with a virtual experience that can be implemented in real life. Optimising day to day operations in the field is made easy with AI. Mobile Apps along with AI are used to find the best and shortest route or the job site.
AI plays an important role when it comes to maintenance. Companies still follow the approach of taking action when the problem occurs.
Use of Sensors can avoid the problem to occur as they periodically send the information of the object deployed on the customer’s field to the FSM software.
With the use of FSM software any technician can be sent to the maintenance site, hence providing the customers with trusted and better services.
Drones help field technicians to identify the job site, any hurdles in the job site by capturing the images of the location. The dangerous areas can be detected with the help of drones and hence safety measures or instructions can be given to the field technicians beforehand. Drones are very helpful in the Construction and mining industries.
Also businesses like Snow removal can be benefited by the use of Drones.