Intelligent and powerful field service management software is needed when it comes to efficiently manage your mobile workforce and the back office team. If you are a small or medium scale field service industry and are trying to digitize the way you work , EYEONTASK field service management software is the one you can choose for your business.
EyeOnTask comes with a rich back office dashboard and a mobile app for your fieldworkers. You can manage both the field related and back office related work with EyeOnTask software.It provides a wide range of services. These services are the next generation digitization features, they are as follows:-
1. Invoicing & Billing :- Equipped with latest inbuilt and customizable Invoice templates we allow you to do billing and generate invoice in a single Click
2. Quotations/Estimations :- Both your back office team and the field service technicians can generate quotation and email to potential prospects. Quotations can be raised under your own branding, using your inventory items and field labours.
3. Job Scheduling :- EyeOnTask has Inbuilt Service Scheduler Software which allows you to plan and schedule jobs with the availability of Fieldworkers. See the time slots and fill in with the work orders to available fieldworkers. Using a scheduler component makes you efficient and enables you to better monitor and increase revenue. Simple two clicks to get a new job on Scheduler and it is ready to be allocated on timeline.
4. Inventory Management :- EyeOnTask’s Field Service Software has in built Inventory management software which lets you manage assets, stock in/out, low stock alerts, warehouses and most important profits that a business is making of its products, services and labour.
5. Job Time Tracker :- Your field workers can keep only one job in progress at once and only the time spent on that job will be calculated, making sure all important times which are billable to client are done on the jobs
6. Job Dispatching :- Receive a call from a customer, create a work order, allocate it to fieldworkers and they will be notified within a second. It has the power packed features to create a work order and dispatch it to the field workers in a matter of 2 clicks in seconds
7. Client Call history and Service Tracking :- EyeOnTask’s digital platform provides you the ability to see all of the Customer call and service history under the customer section. At one glance you are able to get all the information about the earlier calls and services done for a particular customer, which can help a lot in any kind of reporting as per the business needs.
8. Payment Collection on The Field :- Next generation EyeOnTask’s native mobile apps are for your field workers to take a giant leap in this new era of digitization. With the help of a mobile app your field workers can raise an invoice in the field and at the same time they can collect the Payment, yes they can collect the payment in the field and your account will be funded in real time.
9. Electronic Signature :- EyeOnTask’s native Android and iOS apps lets your field worker capture Customer’s electronic Signature after they complete the Job at the client site. It can help you to track the satisfaction and happiness of customers from the back office itself.
10. Customer Portal :- Customer portal is a fantastic way to Offer a more responsive customer experience as the name itself says it is “Self Service portal for Customers”. EyeOnTask’s Field service software lets your customers do their own branding on the Customer portal. They can create
work orders, see status updates and make payments directly to you.
11. Track your workforce :- EyeOnTask enables you to manage everything in a modern and intuitive way which makes it the best field service management software in the market.
12. Create your own questions :- EyeOnTask has powerful multi-level custom forms and questions. Which works in a Create, Publish and Use fashion. It empowers you to create your own set of questions and answers which can be associated with Job types.
A few other features include Contract, Audit, Equipment Management and Multi Language Support. These features will improve overall operations, remove paper work and save time so that one can focus on generating more and more valuable and quality work and at the end of the day more and more revenues.
EyeOnTask provides you with everything you need to streamline your business activities. Powerful dashboard to view active jobs, completed Jobs, location of the job site and field workers on the map. You can also view invoices and revenue reports based on the jobs done and worked service hours. All these features make EyeOnTask the best field service management software in the World.