We are living in this digital world where we have apps for every small work we need to do in our smart phone.
Be it watching movies, listening to music, Shopping Clothes, Groceries, Ordering Food, Booking Flight, train and bus tickets, Taking appointments with your Doctor and many more.
The list is endless isn’t it. You might sometimes be thinking of automating the process of your business too ,right?
Will it not be a wonder if you can manage your Field service business with few clicks?
Yes, you heard it right, With Field Service management tools you can schedule and assign fieldworkers to the job, manage inventory, work orders, billing, manage equipment, perform audits of your equipment, manage contracts, track your fieldworker with real time location tracking, receive service feedback from your customers, Chat with your field technicians, manage Contracts, manage Expenses etc.
Industry does matter when you want to choose your appropriate FSM tool.
Does your business fall among the list of industries shown in the image below ?
If yes then you should go in for a Field Service management tool to optimize your business growth and generate more revenue.
The field workers are the important resources in any field business. While choosing an FSM tool for your industry you need to think about your mobile workforce too.
If an FSM mobile app is easy and handy the fieldworkers will not hesitate to use it.
There comes a situation where we need to share important information regarding the customer’s data with the fieldworkers.
When fieldworkers find it difficult to use the FSM mobile app, they switch to using the apps like whatsapp, wechat etc to get the important information.
And when the fieldworker leaves one company and joins another there is always a fear about the data misuse.
So you need to be very careful while choosing any FSM software for your business.
Security of information of customer’s data is of utmost importance and therefore one must look into the FSM software which provides better security of data. Ease of using the software is also important as if the software is too complex, the fieldworkers will not use it for longer.
Therefore an intuitive ,easy to use field management solution is therefore the need of the field based industries.